Emoji’s Now Available On SalonIQ

Use Emoji’s in your Hair and Beauty Salon

Yay, the day has arrived…you can now add some colour and more fun by including emoji’s within your SMS

Does the cost change when using an emoji?

One emoji = 2 characters which is calculated within the balance when typing your text message

Where can I use them?

They are not just restricted to client SMS but also to your team, please see below a list of the areas you can use them in the system.

– Appointment reminders

– Client journey

– Client retention

– Team messages

– Stars / KPI’s

– 2 Way SMS

How can I get an emoji to show on SalonIQ?


If using a Mac you need to hold down 3 keys to see all the emoji’s you can use. 

Press and hold the highlighted keys (below) on your Mac keyboard


You will need to do a couple of clicks to get the emoji’s up on a PC on SalonIQ

When you are entering new text on SalonIQ and ready to add emoji’s complete the following steps

1. Right click on the menu bar at the bottom of your screen

2. Click on Show touch keyboard on the pop up menu

3. Click on the keyboard symbol that you can see on the right hand side of the menu bar

4. Click on the smiley face for the emoji’s to appear and select the one you wish to use 


iOS iPhone/iPad and Android phones

Add an emoji into the field on SalonIQ just like you usually would in WhatsApp

Examples of emoji’s you could use in your SMS

Hi {MERGEFIELD FirstName}  We miss you! Call {MERGEFIELD SalonPhone} and book your appointment now.

Hi {MERGEFIELD FirstName} We’d love to see you soon, enjoy a complimentary treatment with your Cut & Finish  Call {MERGEFIELD SalonPhone}

Happy Valentines   Treat yourself and enjoy a complimentary blow-dry with every Elemis Facial. {MERGEFIELD SalonPhone} to book.

Hi {MERGEFIELD FirstName}   We miss you! Call {MERGEFIELD SalonPhone} and book your appointment now


Emoji’s will look slightly different on different devices, this isn’t due to SalonIQ’s design but down to how the emoji’s are created by Apple, Microsoft, Samsung and Google