Charlie Miller joined SalonIQ at the end of 2017. One of the great things Charlie Miller loved from the very beginning was the smooth and easy transition of moving the salon data and all future appointments across from their old salon software to SalonIQ software.
The fact that SalonIQ is cloud based is the way forward for salon software. When SalonIQ send out a new release with all the latest updates you do not need to do a thing as the software does it all for you. No backups are needed for each device you use as it is all there for you.
Sean Hanna is one of the UK’s leading hair salon groups. Born in Worcester Park in 1981, the brand has won hundreds of awards, including Salon Group of the Year (Fellowship of British hairdressing)and the very prestigious London Hairdresser of the year (The British Hairdressing Awards. Sean Hanna has 6 salons based in London and Cambridge. The owner’s Sean and Skyler, are highly passionate about their team and clients. SalonIQ provides complete visibility across the group.
Leanne has had SalonIQ software in her salon since the day it all started and could not be without it now.
The dashboards are something Leanne goes to all the time to get a real overview of how her salon is performing, it is laid out in such a way that it is simple and easy to read if you are short on time.
Leanne uses the SMS alerts as well as the email confirmations every single day. It is a great way to make contact with clients that have been booked in for some time to ensure they can still make their appointment.
SalonIQ has been a revolution for Paul’s salon business since changing over from his previous salon software. One of the areas flagged up for Paul since the transition was noticing the amount of promotions and offers they were doing as a salon business. As they have now become aware of this they have now reduced the amount of promotions that they offer at any one time.
Another key area that is used a lot by Paul and his team members are the dashboards, both the team and salon dashboards. These are looked at on a daily basis to help show performance and areas for improvement through out the days and weeks.
1 Salon in Sutton Coldfield
Autumn 2020
SMS reminders which have reduced no-shows to zero.
Ian McCloud switched from another provider to SalonIQ as he wanted to work with a forward thinking company and have easy access to his business whenever he liked.
Being able to see the Return on Investment from the marketing generated is a favourite for Ian and his team.
1 Salon in Telford
Summer 2018
SalonIQ reports and marketing hub
Kayleigh was recommended to SalonIQ by a fellow salon owner. Having her client data safe and all in one place has saved so much admin time so she can spend more time focusing on her clients.
5 Salons in Leicestershire
Spring 2012
EVERYTHING…especially SMS and Email Marketing
For Barrie, the ability to access his business on the cloud from all around the world was key when selecting a salon software provider.
SalonIQ also enables the teams to stay agile, reactive and focused through KPIs, team reporting and IQ’s client engagement tools.
7 Salons across Derbyshire
Autumn 2018
ALL of the reports and the daily business stats.
Sally has been using SalonIQ in all of her salons for over 5 years and is loving it, she could not live without the detailed end-of-day reporting, plus the ability to be able to access and view all of her salons anywhere in the world. Sally also loves that she can interact with her team and clients using the system any day, any time.
Zappas are a group of 6 salons in the Berkshire, Hampshire area. Steve employs around 150 staff so having full visibility of the day to day running of each salon is key.
Steve is now able to see exactly what is going on in each salon where ever he is at home work or away. Steve particularly likes the dashboards as he is able to make quick comparisons for services, retail and salon performance.
1 Salons in Barwell, Leicestershire.
May 2025
The Salon and Team Member Dashboards
Join Carl from FOX Hair Design as he shares his inspiring success story about partnering with SalonIQ
Karine Jackson owner of Karine Jackson Salon in the Westend and President of Fellowship has been with SalonIQ now for 2/3 years. Karine loves how SalonIQ software sends out automated messages to team members at the end of each day and week to inform them of their performance. They now depend on it.
Karine found that no shows were a bit of a problem in her salon, so has now introduced deposits with online bookings via SalonIQ, which enables the clients to pay upfront.
Karine also likes how we work along side her salon business, continuously listening to what Salon business needs are and developing the software accordingly.
Read our Verified Google Reviews
"Loved working with Jessica- she was absolutely incredible from start to finish. She always went above and beyond to help us with everything — no matter how big or small the task. Always willing to squeeze us into her calendar, and make sure we had exactly what we needed. Her support made the whole process feel smooth and effortless. She was very friendly and genuinely cared about making things easy for us. We’re so grateful for all the time and effort she put in — a huge thank you to Jessica for being so amazing!"
Afnan October 2025
"Had a great check in call with Charlotte today regarding my account and usage of salon IQ. Charlotte was extremely informative and I learnt so much in such a short space of time that will help drive my business forward. Thank you Charlotte, I can’t wait for the next one!"
laura swales February 2026
"What a lovely, helpful individual! As a person not confident with computers sharn has had the knowledge and patience to guide me through the system. i cannot say enough good things even if she does believe that she has a face for the telephone!"
MK Barbering Training February 2026
"I recently had the pleasure of being trained on SalonIQ by James, and I can confidently say that it was a fantastic experience. James was incredibly knowledgeable, patient, and thorough throughout the entire training process. He explained everything clearly and made sure I understood each part of the system before moving on. What stood out most was his approachable manner and willingness to answer every question, no matter how small. He tailored the session to my learning pace and ensured that I felt confident using the system on my own. Thanks to James, I now feel well-equipped to use SalonIQ effectively in our day-to-day operations. I would highly recommend James to anyone looking to get the most out of their SalonIQ training. He made what could have been an overwhelming process feel simple and empowering."
Salon XV July 2025
"I can’t recommend this team highly enough! Kate has been fantastic from the very beginning, going above and beyond, even taking calls after hours to make sure everything ran smoothly. The support staff have also been incredible, patiently guiding us through the new software. A huge thank you to Sharn, Jade, and Britney for all their help!"
marie hall September 2025
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