Support for using Salon Software

Current Status

Saloniq Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Salon IQ Desktop Application Operational
90 days ago
99.99 % uptime
Today
Salon IQ Mobile Application (Hub) ? Operational
90 days ago
99.99 % uptime
Today
Salon IQ Online Bookings Operational
90 days ago
100.0 % uptime
Today
Salon IQ SMS Message Processing System ? Operational
90 days ago
100.0 % uptime
Today
Salon IQ Email Message Processing System Operational
90 days ago
100.0 % uptime
Today
Salon IQ (Paymentsense) ? Operational
90 days ago
100.0 % uptime
Today
Salon IQ API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Dec 10, 2019

No incidents reported today.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

← Incident History Powered by Statuspage
Salon-iQ is cloud based salon software, which means it is easy to support and takes most of the headaches associated with older salon systems away. Below are some of the most frequent questions we are asked. Please contact us if you have a specific question about salon marketing systems or anything that is not shown here.
This is taken care for you. Once you have signed up as a user, we will email you a link that will enable you to run the salon software. We will also provide you with instructions on how to create a desktop icon. Provided you have a PC or MAC with internet access you will be able to run Salon-iQ.
Your system is running on a databank of high performance WEB servers, which are backed up automatically. Your data is kept safe and secure.
Luckily the internet is now extremely reliable, and broadband outages are infrequent and generally only for a short time. However if you are concerned over this, you can purchase a Vodaphone mobile broadband device, to keep in case of emergency, or if you are in a town centre you may be able to hook onto a local WiFi service.
Long contracts are thing of the past, normally found in the small print of some suppliers. We believe in choice. We want you to be delighted with our salon software, if you are not you simply cancel your subscription, and we will provide you with a backup of your data, to help you migrate to another system.
Salon-iQ runs on any PC (We recommend Windows 7 and Windows 8, with Firefox or Internet Explorer 8 and above) or Mac Computer with Firefox. You can also run the system on an Ipad.

Please Call us on 0333 332 1933 or email [email protected].