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Salon customer Experience Archives - Salon IQ Salon Software

Go Paperless – Salon iQ’s Digital Consultation Forms

13th June 2017 | By Sam Kendall

Digital consultation forms have revolutionised the way in which salons record information collected within the consultation before a treatment is carried out. Successful salons understand the importance of carrying out an in-depth consultation at the beginning of every service, regardless of what the client is booked in for. This is the ground work of the […]

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Online Booking Widget Interaction

6th June 2017 | By Sam Kendall

Use the Online Booking Widget Interaction on the iQ hub NOW! Never miss a booking online again… The online booking interaction widget is an incredible tool created by Salon iQ. This new function which is available now on the iQ hub enables you to view every potential client that has logged on, viewed, selected and […]

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Fathers Day Salon Management

30th May 2017 | By Sam Kendall

Summer is just around the corner with warm nights and Fathers day almost here too. What do you have planned for all those wonderful Dads out there? Many salons are grabbing hold of the ever growing ‘ Barber Shop’ or ‘Mens Grooming Lounge’ faze that is happening in all the salons right now and you […]

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Increasing Prices in your Salon

4th May 2017 | By Sam Kendall

Like all business salons also need to increase their prices every so often to match inflation and the general cost of running a salon. Many salon owners dread doing this as it can mean losing clients, however on the flip side it can also make your clients more loyal if you do it the right […]

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Is 0% finance the new payment option in hair & beauty salons?

25th April 2017 | By Sam Kendall

A recent article in the Creative Head magazine is talking about 0% salon finance to be a possible option for hair and beauty salons? So very similar to financing a car, you make your purchase, then set up  payment plan and arrange with the bank to repay the balance of  period of months. But could […]

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What Can I do to Prevent my Staff from Burning Out?

21st April 2017 | By Sam Kendall

So you have noticed that certain salon team members seem more than a little demotivated when at work or are struggling to give there best in the salon? No matter the size of your business big or small having a highly motivated team with drive and ambition plays a big part in the success of […]

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Offering Unlimited Packages to Your Clients – Is this the Way Forward for Salons?

11th April 2017 | By saloniq

Offering Unlimited Hair and Beauty Packages. Is this the way forward for salons to gain loyalty from their guests? This is something that is still fairly new to hair and beauty salons, but one that I am starting to notice more and more. We have salon groups offering CACI facials as a package, buy 10 […]

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Make Mothers Day Easy in your Salon

14th March 2017 | By Sam Kendall

There’s no slowing down with your marketing opportunities we now have Mothers Day just around the corner on Sunday 26th March, this is another great opportunity to increase sales. Brits spent over half a million pounds on products in 2015, son’s spent £12.18 more on their Mothers’ than daughters in 2016, 2017 is set to […]

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IQ TV – Interview with David Levine on the Online Booking Widget

28th February 2017 | By saloniq
Both hair and beauty salons have a constant battle with no shows and late cancellations, which are seen on a daily basis losing hundreds of pounds. Salon iQ have really focused on making this a thing of the past by launching their online booking widget. There are already many salons using this who have now [...]
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A Weekend to Remember

27th January 2017 | By Sam Kendall
The time to start preparing is now - don't wait until 2/3 days before and then panic. 25% of us are buying Valentine gifts online, with the average adult in 2016 spending £42.02 on their loved ones. 2017’s spend is set to be just as high with over £1 billion to be spent. We carried [...]
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Help Eliminate Salon No-Shows

17th January 2017 | By David Levine
No more NO Shows As a salon owner, there is nothing more frustrating than clients failing to show up for their appointments. It is not accepted in other industries. It is time to stamp it our in the hair and beauty business. At Salon-iQ we believe we have made the first significant step towards doing [...]
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The Perfect Salon Consultation

15th March 2016 | By saloniq
Happy Customers and less Complaints with a Perfect Salon Consultation A perfect salon consultation is not easy, the team member needs to analyze a lot of information quickly, they need to listen, they need to understand the requirements and they need to confirm back in detail what they are planning to do.  They need to [...]
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