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Sam Kendall, Author at Salon IQ Salon Software

The IT Challenge

23rd May 2017 | By Sam Kendall

Our very own David Levine in ‘The Salon’ Magazine discusses the importance of choosing the right salon software for your business. Read full article below. Making the right software decision for your salon can be daunting: making the wrong decison can be a disaster. David Levine has worked in the salon software industry for over […]

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Increasing Prices in your Salon

4th May 2017 | By Sam Kendall

Like all business salons also need to increase their prices every so often to match inflation and the general cost of running a salon. Many salon owners dread doing this as it can mean losing clients, however on the flip side it can also make your clients more loyal if you do it the right […]

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Is 0% finance the new payment option in hair & beauty salons?

25th April 2017 | By Sam Kendall

A recent article in the Creative Head magazine is talking about 0% salon finance to be a possible option for hair and beauty salons? So very similar to financing a car, you make your purchase, then set up  payment plan and arrange with the bank to repay the balance of  period of months. But could […]

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The Importance of Client Attraction & Retention

23rd April 2017 | By Sam Kendall

Client attraction should be at the top of your list but it’s retaining those new clients that can be the challenge. So 2017 is seeing social media and online advertising still going strong for salon owners as a way of attracting new clients to their salon. But once you have got your clients through the […]

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What Can I do to Prevent my Staff from Burning Out?

21st April 2017 | By Sam Kendall

So you have noticed that certain salon team members seem more than a little demotivated when at work or are struggling to give there best in the salon? No matter the size of your business big or small having a highly motivated team with drive and ambition plays a big part in the success of […]

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8 Salon Rules for High Team Performance

18th April 2017 | By Sam Kendall

Apply these 8 rules and you will be onto a winner Create  a positive environment from the day you begin your salon journey, this will lay the foundations down for you to grow your team effectively People need direction within their career, so you will need to help some to get on the right path […]

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Increase Retail Sales Now

11th April 2017 | By Sam Kendall

How many times have you heard stylists time and time again say; ‘“But Im not a sales person…” “I don’t sell…” “I can’t sell products…” “It’s not my job…” Bottom line, they are every single one of them, we look after and work with the public day in day out, hair stylists and therapists provide […]

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iQ TV – Kimberley Levine’s interview on Staff Sickness

4th April 2017 | By Sam Kendall

Staff sickness can be a real struggle in salons at times. Even more so when it is for longer periods of time or when you are given only 30 minutes notice. You have to accept that your staff will be off sick from time to time. You firstly need to know why they are off, […]

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Make Mothers Day Easy in your Salon

14th March 2017 | By Sam Kendall

There’s no slowing down with your marketing opportunities we now have Mothers Day just around the corner on Sunday 26th March, this is another great opportunity to increase sales. Brits spent over half a million pounds on products in 2015, son’s spent £12.18 more on their Mothers’ than daughters in 2016, 2017 is set to […]

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How is the NMW and NLW effecting your salon?

14th February 2017 | By Sam Kendall
How is the NMW and NLW effecting your salon? The reputation of the hair and beauty industry has always been that stylists and therapists get paid a low wage. According to recent figures released by NHF (National Hairdressers Federation) this does not appear to be the case anymore. Has the National Living Wage effected your [...]
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Salon Recruitment – Successfully Recruit Team Players

31st January 2017 | By Sam Kendall
Hiring and firing is the easy bit, right? It’s getting the CV’s through the door that is the hard part. Recruitment for the hair and beauty industry always seems a bit of a struggle and never clear cut on where to go and what to do to ensure you have the best team working in [...]
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A Weekend to Remember

27th January 2017 | By Sam Kendall
The time to start preparing is now - don't wait until 2/3 days before and then panic. 25% of us are buying Valentine gifts online, with the average adult in 2016 spending £42.02 on their loved ones. 2017’s spend is set to be just as high with over £1 billion to be spent. We carried [...]
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